I like to keep things simple. Nevertheless, the small print is necessary. I have tried to keep it as straightforward as possible. Don’t hesitate to contact me if you can’t find what you are looking for.
Coaching
Payment, Fees, and Cancellations:
- Consultations: After our session you get invoiced with a due date 14 days after you have received it.
- Training plans: you will receive your customized plan after the payment.
- Training plans are non-refundable. If you’ve booked a consultation you can cancel it free of charge 24h before. Otherwise, I will invoice you 50% of the price.
Delivery of the plan and tracking of progress:
- It takes approximately 7 to 10 working days until your training plan is ready.
- If I don’t hear from you I will assume that you are able to more or less follow the plan and do well. It is your responsibility to let me know if you need help, guidance, or changes to the plan.
Support via e-mail and video calls:
- Calls are 30 to 60 minutes. I typically use Google Meet but I am also happy to use FaceTime or WhatsApp. I am generally based in Norway but may travel from time to time. Any call charges resulting from you not being able to call me via wifi-enabled means as per above are your responsibility.
- I do my very best to support you when you need it, however, I sometimes travel to remote locations. This may impact my ability to connect. In such cases, it may be necessary to bring forward or delay a call. If I anticipate issues I will always plan for this and keep you informed.
Pausing your coaching:
- You can pause coaching in the event of injury, serious illness, or life circumstances that make it necessary to stop running for a while. A pause should be a least 1 month and can last up to 6 months.
Liability for injury & your performance:
- In using the information delivered in my training plans and all associated documentation via any media, you agree to always performing a warm-up properly before any workout, and immediately cease any exercise which results in pain or discomfort.
- You agree to contact me as soon as you notice any niggles, injuries or unusual tiredness or illness so that I can recommend appropriate action and work with you to limit the risk of further injury and get you back on track.
- If you get injured I will likely request you to see a professional sports injury specialist for diagnosis and treatment. If you refuse, it may negatively impact on the effectiveness of the coaching services.
- It is my aim to deliver a safe plan that will minimise the risk of injury. Nevertheless, when we perform physical activity and train for extreme events, injury may occur for any number of reasons. When you sign up to my coaching services, you agree not to hold me responsible for any injury or loss that is incurred through the use of the information that I have provided.
- You may have specific goals you want to achieve, for example place on the podium in a certain race, or run a Marathon in a specific time. I always do my best to try to guide you to realistic goals and to help you achieve what you have set out to do. However I am not able to guarantee that you will achieve certain goals and I cannot take any responsibility for your race performance.
General:
- These terms and conditions may change at any time and without notice.
- The consultations and training plans are in English or German.
runningyana 